[cisco-voip] MediaSense Interfaces

[gentoo at ucpenguin.com]

Chris,

That is good news, I look forward to seeing those features in 
MediaSense.

Is MediaSense 11.x likely to be released at the same time with UCM 11.x?

Thanks!

On 2015-03-03 16:24, Chris Ward (chrward) wrote:
> While it doesn't help you with your current query, I can tell you that
> we have lots of roadmap items on the Search and Play interface.
> 
> The MediaSense team never intended the Search and Play application to
> be used on a regular basis. It was originally built as a reference
> application for testing the APIs. We always intended for partners to
> fill in the gaps. We have found, that customers want Search and Play
> to be a very functional and useful interface and so are roadmap is
> starting to reflect that now.
> 
> Stay tuned for 11.0 and 11.X and hopefully you will see some
> improvements. MediaSense probably won't ever tackle analytics or
> advanced features like that, but we do want to build MediaSense to
> tackle most of our customer's needs.
> 
> +Chris
> TME - Unity Connection and MediaSense
> 
> -----Original Message-----
> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf
> Of gentoo at ucpenguin.com
> Sent: Tuesday, March 03, 2015 10:47 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] MediaSense Interfaces
> 
> I'm looking for a recommendation on a MediaSense interface that
> provides access to call recordings.
> 
> It would need to be able to support multiple MediaSense clusters,
> other QM features aren't a requirement.
> 
> Live monitoring would be a plus, but not a requirement.
> 
> It's rather frustrating that MediaSense fails to include a reasonable
> user interface.  I get the protection of existing partner businesses,
> but there has to be a better balance than the cumbersome agent
> monitoring included with CAD and a full blown QM tool. Surely there
> has to be something out there I'm over looking that isn't $200+ per
> seat for these rather basic features.
> 
> 
> 
> 
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