[cisco-voip] DNIS Question
Heim, Dennis
Dennis.Heim at wwt.com
Fri Mar 6 09:13:47 EST 2015
Out of the box no. You could leverage the Routing Rules API to build a policy and database lookup.
Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of norm.nicholson at kitchener.ca
Sent: Friday, March 06, 2015 6:07 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] DNIS Question
I have a user request for the following:
We are having an issue with a nuisance caller calling dispatch 20-30 times a day for the past month. Can we set up the phone system to only allow the following number to call once a day on our XXXX and XXXX extension numbers ?
519 XXX XXXX
After the one call is used for that day, the following call goes to this message:
"If this is an emergency, please hang up and call 911 (hang up)"
The question is it possible to accept one call a day then route them to a message or is it all or nothing ?
Thanks
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
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