[cisco-voip] Upgrade 9.1.2 to 10.0 fails...

[Jonathan Charles]

It is a jump upgrade (we are moving from a pizza box to vmware), I am doing
the upgrade offbox to then import data to a 10.5.1 BE6K...

I have rebooted it dozens of times... there is just one server (I have
removed the other subs)...


Jonathan

On Tue, Mar 10, 2015 at 9:59 AM, Ryan Huff <ryanhuff at outlook.com> wrote:

> In your email below it seemed you were trying an update from 10.0.1 to
> 10.5.1
>
> If you are coming *FROM* 9.1.2, you may be hitting this bug
> https://tools.cisco.com/bugsearch/bug/CSCup45923
>
> On page 3 of the 9.1.2 SU2 release notes (
> http://www.cisco.com/web/software/282074295/113937/cucm-readme-912su2-Rev2.pdf)
> it warns of this bug. The reported work around is to go directly to 10.5.1.
>
> f you are suggesting that you are still receiving the unknown error when
> trying to directly upgrade 9.1.2 *TO* 10.5.1, then I'd go ahead and raise
> a TAC case.
>
> If this isn't a production cluster or I didn't mind taking it down, I'd
> reboot the cluster then try a 9.1.2 -> 10.5.1 upgrade and if I still got
> the error, I'd raise a TAC case.
>
> Thanks,
>
> Ryan
>
>
> ------------------------------
> Date: Tue, 10 Mar 2015 09:41:10 -0500
> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
> From: jonvoip at gmail.com
> To: ryanhuff at outlook.com
> CC: agrech88 at gmail.com; cisco-voip at puck.nether.net
>
>
> I applied the RSA cop file... the version from is 9.1.2.11900-12
>
> I have tried going to:
>
> 10.0.1.11900-2
> 10.5.1.10000-7
>
> Same errors every time.
>
> All of them are the non-bootable ISO.
>
>
>
> Jonathan
>
> On Tue, Mar 10, 2015 at 6:22 AM, Ryan Huff <ryanhuff at outlook.com> wrote:
>
> Jonathan,
>
> Have you applied any other cop or engineering special files besides the
> version 3 keys?
>
> Is your cluster based on the unrestricted export version or the restricted
> export version? Does the update your applying match (restricted versus
> unrestricted)
>
> Can you list out the specific version of 10.0.1 you are using and the
> specific version version of 10.5.1 that you want to go to?
>
> If you do a "show version active" on all the cluster nodes; what do you
> see? Is it the same on all nodes?
>
> I assume you tried to download a new image file from CCO and use that?
>
> Thanks,
>
> Ryan
>
>
> -------- Original Message --------
> From: Jonathan Charles <jonvoip at gmail.com>
> Sent: Tuesday, March 10, 2015 01:30 AM
> To: Andrew Grech <agrech88 at gmail.com>
> Subject: Re: [cisco-voip] Upgrade 9.1.2 to 10.0 fails...
> CC: Cisco VoIP Group <cisco-voip at puck.nether.net>
>
> Well, that didn't work... SFTP'd the ISO to the box, same error...
>
> Same error message...
>
>
>
> Jonathan
>
> On Mon, Mar 9, 2015 at 11:45 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
> It is re-running after SFTPing from a Windows box (FreeFTPd)...
>
>
> Jonathan
>
> On Mon, Mar 9, 2015 at 11:31 PM, Andrew Grech <agrech88 at gmail.com> wrote:
>
> Hi john, I've had a ISO from Linux to prime with bad permissions and had
> this error
> On 10/03/2015 1:13 PM, "Jonathan Charles" <jonvoip at gmail.com> wrote:
>
> OK, let me try via SFTP (Windows box)... see what happens...
>
>
> Jonathan
>
> On Mon, Mar 9, 2015 at 9:26 PM, Charles Goldsmith <wokka at justfamily.org>
> wrote:
>
> Given that it is complaining about accessing the upgrade file, are you
> using dvd image/dvd on the host or sftp?  I'd try a different method to see.
>
> Not a whole lot of information, but I have seen SFTP cause similar issues,
> I think it was a permissions problem on a linux setup using openssh.
>
> On Mon, Mar 9, 2015 at 8:16 PM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
> Getting error:
>
>
> Error encountered: An unknown error occurred while accessing the upgrade
> file. Warning: A system reboot is required when the upgrade process
> completes or is canceled. This will ensure services affected by the upgrade
> process are functioning properly.
>
> Tried upgrade from to 10.0.1 and 10.5.1, same errors...
>
> I have applied the ciscocm.version3-keys.cop.sgn patch, no change in
> behavior...
>
>
> Any ideas?
>
>
>
> Jonathan
>
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