[cisco-voip] CUACA 10.5.1 Dropped calls troubleshooting

Jason Aarons (AM) jason.aarons at dimensiondata.com
Sun Mar 15 16:13:43 EDT 2015


Customer stated a CUACA reboot resolved the problem.

From: Henry Gicheru (KE)
Sent: Friday, March 13, 2015 5:10 AM
To: cisco-voip at puck-nether.net (cisco-voip at puck.nether.net)
Cc: Jason Aarons (AM)
Subject: CUACA 10.5.1 Dropped calls troubleshooting

Hi guys,

I have this issue where the operators are complaining that CUAC Advanced 10.5 is dropping calls. I have opened a TAC case but haven't gotten a solution yet. The setup is CUCM 9.1(2) and CUACA 10.5.
I reboot of the CUACA server works for some time.

Jason,

Have you gotten a solution already?


Regards,
Henry Gicheru
System Engineer
Dimension Data
Tel: +25420 499 3000
Mobile: +254733477307
Fax:+254204993200
henry.gicheru at dimensiondata.com<mailto:henry.gicheru at dimensiondata.com>




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