[cisco-voip] Cisco Unity Express SMTP wrong from address...

Brian Meade bmeade90 at vt.edu
Fri Mar 20 11:24:18 EDT 2015


You need an SMTP smart relay that can handle the authentication part google
requires.  They don't allow unauthenticated SMTP messages.

On Fri, Mar 20, 2015 at 11:11 AM, Jonathan Charles <jonvoip at gmail.com>
wrote:

> Trying to set up CUE 8.6 relay thru gmail...
>
> We couldn't connect directly so we installed an SMTP relay and we see the
> message going out:
>
>
> ""SENT: 220 voicemailrelay.customerdomain.com ESMTP"
> ""RECEIVED: EHLO se-192-168-124-2.customerdomain.com"
> ""SENT: 250-voicemailrelay.customerdomain.com[nl]250-SIZE 20480000[nl]250
> AUTH LOGIN"
> ""RECEIVED: AUTH LOGIN"
> ""SENT: 334 VXNlcm5hbWU6"
> ""RECEIVED: dWM1MjBAZm1zbGcubG9jYWw="
> ""SENT: 334 UGFzc3dvcmQ6"
> ""RECEIVED: ***"
> ""SENT: 235 authenticated."
> ""RECEIVED: MAIL FROM:<do-not-reply at customerdomain.com>"
> ""SENT: 250 OK"
> ""RECEIVED: RCPT TO:<jcharles at relaylocation.com>"
> ""SENT: 250 OK"
> ""RECEIVED: DATA"
> ""SENT: 354 OK, send."
> ""SENT: 250 Queued (0.000 seconds)"
> ""RECEIVED: QUIT"
> ""SENT: 221 goodbye"
>
>
> But when it connects to Gmail:
>
>
>
>
> ""RECEIVED: 220 mx.google.com ESMTP w3sm3271518ioi.32 - gsmtp"
> ""SENT: HELO voicemailrelay.customerdomain.com"
> ""RECEIVED: 250 mx.google.com at your service"
> ""SENT: MAIL FROM:<do-not-reply at customerdomain.com>"
> ""RECEIVED: 530-5.5.1 Authentication Required. Learn more at[nl]530 5.5.1
> http://support.google.com/mail/bin/answer.py?answer=14257
> w3sm3271518ioi.32 - gsmtp"
> ""SENT: QUIT"
> ""RECEIVED: 221 2.0.0 closing connection w3sm3271518ioi.32 - gsmtp
>
>
> And it fails.
>
> We think it is because the CUE is tagging a do-not-reply email address as
> the sender and it fails...
>
> How do you change this on the CUE?
>
>
>
> Jonathan
>
>
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>
>
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