[cisco-voip] Cisco Unity Express SMTP wrong from address...

[Jonathan Charles]

CUE 8.6 authenticates and does TLS/SSL, the problem is the from address...

On Fri, Mar 20, 2015 at 10:24 AM, Brian Meade <bmeade90 at vt.edu> wrote:

> You need an SMTP smart relay that can handle the authentication part
> google requires.  They don't allow unauthenticated SMTP messages.
>
> On Fri, Mar 20, 2015 at 11:11 AM, Jonathan Charles <jonvoip at gmail.com>
> wrote:
>
>> Trying to set up CUE 8.6 relay thru gmail...
>>
>> We couldn't connect directly so we installed an SMTP relay and we see the
>> message going out:
>>
>>
>> ""SENT: 220 voicemailrelay.customerdomain.com ESMTP"
>> ""RECEIVED: EHLO se-192-168-124-2.customerdomain.com"
>> ""SENT: 250-voicemailrelay.customerdomain.com[nl]250-SIZE
>> 20480000[nl]250 AUTH LOGIN"
>> ""RECEIVED: AUTH LOGIN"
>> ""SENT: 334 VXNlcm5hbWU6"
>> ""RECEIVED: dWM1MjBAZm1zbGcubG9jYWw="
>> ""SENT: 334 UGFzc3dvcmQ6"
>> ""RECEIVED: ***"
>> ""SENT: 235 authenticated."
>> ""RECEIVED: MAIL FROM:<do-not-reply at customerdomain.com>"
>> ""SENT: 250 OK"
>> ""RECEIVED: RCPT TO:<jcharles at relaylocation.com>"
>> ""SENT: 250 OK"
>> ""RECEIVED: DATA"
>> ""SENT: 354 OK, send."
>> ""SENT: 250 Queued (0.000 seconds)"
>> ""RECEIVED: QUIT"
>> ""SENT: 221 goodbye"
>>
>>
>> But when it connects to Gmail:
>>
>>
>>
>>
>> ""RECEIVED: 220 mx.google.com ESMTP w3sm3271518ioi.32 - gsmtp"
>> ""SENT: HELO voicemailrelay.customerdomain.com"
>> ""RECEIVED: 250 mx.google.com at your service"
>> ""SENT: MAIL FROM:<do-not-reply at customerdomain.com>"
>> ""RECEIVED: 530-5.5.1 Authentication Required. Learn more at[nl]530 5.5.1
>> http://support.google.com/mail/bin/answer.py?answer=14257
>> w3sm3271518ioi.32 - gsmtp"
>> ""SENT: QUIT"
>> ""RECEIVED: 221 2.0.0 closing connection w3sm3271518ioi.32 - gsmtp
>>
>>
>> And it fails.
>>
>> We think it is because the CUE is tagging a do-not-reply email address as
>> the sender and it fails...
>>
>> How do you change this on the CUE?
>>
>>
>>
>> Jonathan
>>
>>
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>>
>>
>
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