[cisco-voip] CVP Mask VRU Label Route Pattern Connected Line presentation

Boon ciscovoipuser at gmail.com
Fri Mar 20 12:19:57 EDT 2015


My client has recently deployed UCCE/CVP and has queried whether it would
be possible to mask the Connected Line Presentation for internal calls into
queues via CUCM.

Currently they see the VRU label Route Pattern digits eg. 777777! when a
user dials into their helpdesk.

I can change this to 'unknown' by setting the Connected Line ID
Presentation to 'restricted' but it would be better if i could simply keep
the original dialled DN associated with the CTI Route Point registered to
the PG. Is there a workaround for this?
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