[cisco-voip] Temp Fail since upgrade

[Lisa Notarianni]

2 PRIs one each Communication Media Module– MGCP gateways. 2 Call Managers set up as redundant.

Cisco TAC looked at RTMT  with me today.  They want us to set up packet captures and try to duplicate the problem tomorrow.  I am just wondering if this is an upgrade issue that anyone else may be experiencing since we had no problems before the upgrade.



From: Ryan Huff [mailto:ryanhuff at outlook.com]
Sent: Monday, March 30, 2015 4:52 PM
To: Lisa Notarianni; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Temp Fail since upgrade


Lisa,

SIP or TDM/PRI?

Have you gandered into RTMT and taken a look at any active / recent alerts?

Thanks,

Ryan


-------- Original Message --------
From: Lisa Notarianni <lisa.notarianni at scranton.edu<mailto:lisa.notarianni at scranton.edu>>
Sent: Monday, March 30, 2015 04:48 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Temp Fail since upgrade
A few weeks ago we upgraded Call Manager and Unity Connection from 8.6.2 to 10.5.1.

We have experienced 2 intermittent outbound calling issues:


1.       “Temp Fail” shows on phone display and only option on phone button is “End Call”

2.       Outbound callers dial a number and hear nothing but notice the phone display says “Connected”.  Caller cannot hear anything.  Person they called cannot hear anything.
***These issues are only intermittent.***

We had no issues before the upgrade.

Is anyone experiencing the similar issues?

Thank you in advance.


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