[cisco-voip] UCCX and CUIC

[Anthony Holloway]

Doesn't the Create CSQ Prompt step require the CSQ ID and not the Name?
Then that begs the question: what else references the CSQ ID; scripting or
otherwise?

https://supportforums.cisco.com/discussion/9719781/unable-create-csq-prompt-ipcc-express-40

On Tue, Mar 31, 2015 at 6:57 PM Abhiram Kramadhati (akramadh) <
akramadh at cisco.com> wrote:

>  Hi Michele,
>
>  There is most likely a corrupted object in the memory and you can see an
> exception in the logs when the statistics are reset for these queues. The
> easiest way around is to delete and recreate these CSQs. If you keep the
> same name (same case too), it won’t affect any of your scripts.
>
>   Regards,
> Abhiram Kramadhati
> Technical Solutions Manager, CBABU, Cisco Systems
> CCIE Voice # 40065
>
>   From: "Michele Russo (AM)" <michele.russo at dimensiondata.com>
> Date: Wednesday, 1 April 2015 3:36 am
> To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] UCCX and CUIC
>
>   All,
>
>
>
> After upgrading from UCCX 8.5 to UCCX 10.5.1 I noticed, in real time
> reporting tool, two of this customer’s CSQ’s are showing their call
> statistics as cumulative numbers, meaning they are not resetting at
> midnight like the rest of the queue’s.
>
>
>
> Any thoughts??
>
>
>
>
>
> Michele Russo Harttree
>
> Consultant
>
> Dimension Data NA
>
> 11730 Plaza America Drive Suite 350
>
> Reston, Va 20190
>
> 202-460-3965 (cell)
>
> 571-203-4007 (desk)
>
> michele.russo at dimensiondata.com
>
>
>   _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20150401/a2739292/attachment.html>