[cisco-voip] RTMT??? or some other way to monitor a phone

[Ed Leatherman]

If you have your CM's pointed at syslog somewhere you can probably sort
through those and pull out the unregister messages like:

May 08 2015 15:15:00.136 UTC : %UC_CALLMANAGER-3-EndPointUnregistered: %[
Device name=SEP00137FFD9CCA][Device IP address=10.X.X.X][Protocol=SCCP][
Device type=7][Device description=SAATD SAHelp - 37445][Reason Code=13][
Device MAC address=00137FFD9CCA][IPAddressAttributes=0][App ID=Cisco
CallManager][Cluster ID=My-Cluster][Node ID=My-Sub]: An endpoint has
unregistered

Would that help? If you've got a fancy logging tool like splunk you could
graph or to statistics on the events too. Might be able to correlate logs
from your wifi deployment also (just guessing!)


On Fri, May 8, 2015 at 10:24 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> I was really hoping not to pull SDL traces (more work) and I was hoping
> just to look at a small segment of phones not everything.
>
> Guess that answers my question.
>
> Scott
>
>
>
> On Thu, May 7, 2015 at 5:19 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> Using the Syslog Viewer in RTMT, open the AlternateSyslog for the primary
>> subscriber the phones are registered to.  That will show all phone
>> registrations/unregistrations.
>>
>> On Thu, May 7, 2015 at 5:42 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>>
>>> we have 8861 phones that are just below an AP that are registering and
>>> unregistering (but working well enough that we have not moved them back to
>>> wired) so we are trying to monitor how much it's happening.  Already have a
>>> TAC case open on the wireless side.
>>>
>>> Scott
>>>
>>>
>>> On Thu, May 7, 2015 at 2:38 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>>>
>>>> Might be easier to start the other way around.
>>>>
>>>> What is actually wrong?
>>>>
>>>> RTMT does work with registered phones, and presumably,  your wireless
>>>> phones are registered?
>>>>
>>>> Are the wireless phones not registering to call manager?
>>>>
>>>> Thanks,
>>>>
>>>> Ryan
>>>>
>>>>
>>>> -------- Original Message --------
>>>> From: Scott Voll <svoll.voip at gmail.com>
>>>> Sent: Thursday, May 7, 2015 05:34 PM
>>>> To: cisco-voip at puck.nether.net
>>>> Subject: [cisco-voip] RTMT??? or some other way to monitor a phone
>>>>
>>>> We are troubleshooting a wireless deployment of 8861 phones.
>>>>
>>>> is there any way to monitor just a phone / phone model / device pool /
>>>> etc so I can just see what I'm looking for?
>>>>
>>>> Looks like RTMT is just all registered phones.
>>>>
>>>> TIA
>>>>
>>>> Scott
>>>>
>>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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>


-- 
Ed Leatherman
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