[cisco-voip] RTMT??? or some other way to monitor a phone

[Abhiram Kramadhati (akramadh)]

This might be helpful: https://www.singlewire.com/free-xml-apps.html


From: Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>>
Date: Saturday, 9 May 2015 12:24 am
To: Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>
Cc: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>" <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] RTMT??? or some other way to monitor a phone

I was really hoping not to pull SDL traces (more work) and I was hoping just to look at a small segment of phones not everything.

Guess that answers my question.

Scott



On Thu, May 7, 2015 at 5:19 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
Using the Syslog Viewer in RTMT, open the AlternateSyslog for the primary subscriber the phones are registered to.  That will show all phone registrations/unregistrations.

On Thu, May 7, 2015 at 5:42 PM, Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>> wrote:
we have 8861 phones that are just below an AP that are registering and unregistering (but working well enough that we have not moved them back to wired) so we are trying to monitor how much it's happening.  Already have a TAC case open on the wireless side.

Scott


On Thu, May 7, 2015 at 2:38 PM, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:

Might be easier to start the other way around.

What is actually wrong?

RTMT does work with registered phones, and presumably,  your wireless phones are registered?

Are the wireless phones not registering to call manager?

Thanks,

Ryan


-------- Original Message --------
From: Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>>
Sent: Thursday, May 7, 2015 05:34 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] RTMT??? or some other way to monitor a phone

We are troubleshooting a wireless deployment of 8861 phones.

is there any way to monitor just a phone / phone model / device pool / etc so I can just see what I'm looking for?

Looks like RTMT is just all registered phones.

TIA

Scott



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