[cisco-voip] UCCX Finesse TeamPerformance Gadget height?

[Matthew Collins]

Thanks Kevin for the info. I do wonder who the get to test new products before the release them, this seems such a simple request.


Matthew

On 8 May 2015, at 16:47, Kevin Przybylowski <kevinp at advancedtsg.com<mailto:kevinp at advancedtsg.com>> wrote:

Take a look at the post below in the link, doesn’t look like it’s possible to resize that particular box yet – I tested in my lab and the gadget height parameter was ignored for me as well:

I was actually working with TAC on a performance issue with some finesse clients and they pointed me to this link:
https://communities.cisco.com/message/171139



From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Collins
Sent: Friday, May 08, 2015 8:35 AM
To: Cisco VoIP Group (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] UCCX Finesse TeamPerformance Gadget height?

Hi All,

Anyone know of a way to change the height on the default supervisor Team Performance gadget within the UCCX finesse desktop layout. (UCCX v10.6(1))

<tabs>
            <tab>
                <id>manageTeam</id>
                <label>finesse.container.tabs.supervisor.manageTeamLabel</label>
                <columns>
                    <column>
                        <gadgets>
                            <gadget>/desktop/gadgets/TeamPerformance.jsp</gadget>
                        </gadgets>
                    </column>
                </columns>
            </tab>
 <tab>

Currently the gadget can only show about 6 agents without having to scroll down within the gadget when the rest of the screen is empty. In most of the other gadgets height seems to be a parameter and I have successfully changed these to show all the agents without have to scroll down within the gadget.

I have tried to add ?gadgetHeight=450 after the TeamPerformance.jsp but this doesn’t seem to have any effect. Any help very much appreciated.


Regards

Matthew Collins
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