[cisco-voip] UCCX Upgrade question

Ryan Huff ryanhuff at outlook.com
Tue May 19 21:25:11 EDT 2015


I have CCX 8.5.1; I am going to 10.6.1.

I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO for their current version, so I can restore/jump upgrade it to 10.6.1 and get a same version DRS to import.

Is it possible to extract the historical reporting data *only*, and move that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just not that versed in this area of CCX.

Any other ideas? (in-place upgrade just isn't possible due to other factors not-relevant to this question).

Thanks,

ryan
 		 	   		  
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