[cisco-voip] UCCX Upgrade question

Justin Steinberg jsteinberg at gmail.com
Thu May 21 16:40:21 EDT 2015


that's not possible afaik

On Tue, May 19, 2015 at 9:25 PM, Ryan Huff <ryanhuff at outlook.com> wrote:

> I have CCX 8.5.1; I am going to 10.6.1.
>
> I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO
> for their current version, so I can restore/jump upgrade it to 10.6.1 and
> get a same version DRS to import.
>
> Is it possible to extract the historical reporting data *only*, and move
> that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just
> not that versed in this area of CCX.
>
> Any other ideas? (in-place upgrade just isn't possible due to other
> factors not-relevant to this question).
>
> Thanks,
>
> ryan
>
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