[cisco-voip] UCCX Upgrade question

NateCCIE nateccie at gmail.com
Thu May 21 18:44:18 EDT 2015


TAC will get you the ISO if you ask nice/ push hard enough. Especially if you get a Cisco employee and not an outsource engineer. 

Sent from my iPhone

> On May 21, 2015, at 2:40 PM, Justin Steinberg <jsteinberg at gmail.com> wrote:
> 
> that's not possible afaik
> 
>> On Tue, May 19, 2015 at 9:25 PM, Ryan Huff <ryanhuff at outlook.com> wrote:
>> I have CCX 8.5.1; I am going to 10.6.1.
>> 
>> I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO for their current version, so I can restore/jump upgrade it to 10.6.1 and get a same version DRS to import.
>> 
>> Is it possible to extract the historical reporting data *only*, and move that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just not that versed in this area of CCX.
>> 
>> Any other ideas? (in-place upgrade just isn't possible due to other factors not-relevant to this question).
>> 
>> Thanks,
>> 
>> ryan
>> 
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