[cisco-voip] transferring off-net to off-net (shows on-net external mask on target)

[Lelio Fulgenzi]

We have a scenario where an off-net call is transferred to an off-net destination (no SNR or jabber integration) and the off-net destination shows the external mask of the on-net IP phone rather than the original calling party. 


So, 519-555-1111 calls our auto-attendant, transfers to x.51234 (with external calling mask 519-555-1234) then x51234 transfers the call to 519-555-2222. 519-555-1234 is what appears on the display of 519-555-2222. 


I'd like to see 519-555-1111 appear on the destination display. 


Any way to change this? 


Is there a way to change it individually, per phone, per destination? or is it system wide? 


Thanks all! 


Lelio 




--- 
Lelio Fulgenzi, B.A. 
Senior Analyst, Network Infrastructure 
Computing and Communications Services (CCS) 
University of Guelph 

519‐824‐4120 Ext 56354 
lelio at uoguelph.ca 
www.uoguelph.ca/ccs 
Room 037, Animal Science and Nutrition Building 
Guelph, Ontario, N1G 2W1 

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