[cisco-voip] UCCX Upgrade question

[Matthew Loraditch]

This is what I’ve told TAC, I need to rebuild a server and I don’t have access to the old version, they are usually agreeable.

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Holloway
Sent: Friday, May 22, 2015 10:22 AM
To: Brian Meade
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX Upgrade question

Thanks Brian.  And from what you recall, this whole "don't make it easy" game which TAC engages in....how do we play it with them?

On Fri, May 22, 2015 at 9:18 AM Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
Agreement with Red Hat.  They don't want people being able to easily download Red Hat.  There were some rumors of CUCM 11.x being on CentOS which would allow us to just keep the bootables on cisco.com<http://cisco.com> but I don't think that's happening any more.

On Fri, May 22, 2015 at 10:11 AM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:
I know there are some TAC people on this mailing list, so what's up with the bootable image topic?  Are we not entitled to a copy, or do we have to exchange favors in order to upgrade our customers/selves?

On Thu, May 21, 2015 at 5:45 PM NateCCIE <nateccie at gmail.com<mailto:nateccie at gmail.com>> wrote:
TAC will get you the ISO if you ask nice/ push hard enough. Especially if you get a Cisco employee and not an outsource engineer.

Sent from my iPhone

On May 21, 2015, at 2:40 PM, Justin Steinberg <jsteinberg at gmail.com<mailto:jsteinberg at gmail.com>> wrote:
that's not possible afaik

On Tue, May 19, 2015 at 9:25 PM, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:
I have CCX 8.5.1; I am going to 10.6.1.

I am NOT doing an in-place upgrade. I'm having issues sourcing the .ISO for their current version, so I can restore/jump upgrade it to 10.6.1 and get a same version DRS to import.

Is it possible to extract the historical reporting data *only*, and move that into CUIC (CCX 10.6.1). I could be asking something ridiculous; just not that versed in this area of CCX.

Any other ideas? (in-place upgrade just isn't possible due to other factors not-relevant to this question).

Thanks,

ryan

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