[cisco-voip] 1/4 calls to DDI while rest to ext.
Scott Voll
svoll.voip at gmail.com
Tue May 26 10:36:14 EDT 2015
thinking out loud..... not tried this..... Create 4 Dummy phones. Each one
forwarded to the line you want. Put each dummy phone in a circular line
group. dummy phones 1-3 point to one location and dummy phone 4 points to
another.
Like I said.... I have not tested it. Just a thought?
Scott
On Sat, May 23, 2015 at 3:11 AM, abbas Wali <abbaseo at gmail.com> wrote:
> [image: Inline images 1]
> have done something like that for testing and fiddled around with the iMax
> integer i.e from 2 to 5 but the results are random and there is no
> controlled distribution.
>
>
> Scott, I am not sure about the circular HG as it distributes evenly.
>
> On 22 May 2015 at 17:33, Scott Voll <svoll.voip at gmail.com> wrote:
>
>> I think you could also use a global variable and look up which call your
>> on and route 1-3 to one and number 4 somewhere else. But my UCCx is a
>> little rusty as my partner has managed UCCx since I came here.
>>
>> or a circular hunt group in CM might work to. Haven't' tried this.
>>
>> YMMV
>>
>> Scot
>>
>>
>> On Fri, May 22, 2015 at 8:36 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>>> You can definitely do this in UCCX. Use Java to create a random number
>>> 0 to 3 for each call.
>>> Random rand = new Random();
>>> int value = rand.nextInt(4);
>>>
>>> Then create an if statement to match if the random value is 0-2 or 3 and
>>> use a redirect step to send the call to 2 different places based on which
>>> random number comes up.
>>>
>>> Brian
>>>
>>> On Fri, May 22, 2015 at 11:26 AM, abbas wali <abbaseo at gmail.com> wrote:
>>>
>>>> Thanks Phil,
>>>>
>>>>
>>>>
>>>> Its just calls coming into a particular number – calling party doesn’t
>>>> matter and no IVR for this and no TOD
>>>>
>>>>
>>>>
>>>> 75% to a diff number/ext/ddi or the rest 25% to another though out.
>>>>
>>>>
>>>>
>>>> We got UCCX, UCx, ARC and CM v 9. Can use any for it!!
>>>>
>>>>
>>>>
>>>> *From:* Walenta, Philip [mailto:Philip.Walenta at Polycom.com]
>>>> *Sent:* 22 May 2015 16:14
>>>> *To:* abbas wali; cisco-voip at puck.nether.net
>>>> *Subject:* RE: [cisco-voip] 1/4 calls to DDI while rest to ext.
>>>>
>>>>
>>>>
>>>> It would help if we had a little more understanding of what you are
>>>> trying to accomplish.
>>>>
>>>>
>>>>
>>>> Are you trying to distribute calls ¼ and ¾ over an hour, a day, a
>>>> month? Will there be any other quantification on the call itself (calling
>>>> number, called number, any IVR entry?)?
>>>>
>>>>
>>>>
>>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *abbas wali
>>>> *Sent:* Friday, May 22, 2015 10:01 AM
>>>> *To:* cisco-voip at puck.nether.net
>>>> *Subject:* [cisco-voip] 1/4 calls to DDI while rest to ext.
>>>>
>>>>
>>>>
>>>> Hi all,
>>>>
>>>>
>>>>
>>>> Is there a way to distribute ¼ of calls to one number/ddi and rest to
>>>> a different set of numbers.
>>>>
>>>> CUCM 9 HP cant do that for me.
>>>>
>>>>
>>>>
>>>> Anything in UCCX 9!!
>>>>
>>>>
>>>>
>>>> TIA.
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
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>>>
>>>
>>
>
>
> --
> *Abbas Wali*
>
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