[cisco-voip] 1/4 calls to DDI while rest to ext.

Brian Meade bmeade90 at vt.edu
Tue May 26 10:52:17 EDT 2015


Hunt groups ignore forwarding options configured on the individual lines.

On Tue, May 26, 2015 at 10:36 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> thinking out loud..... not tried this..... Create 4 Dummy phones.  Each
> one forwarded to the line you want.  Put each dummy phone in a circular
> line group.  dummy phones 1-3 point to one location and dummy phone 4
> points to another.
>
> Like I said.... I have not tested it.  Just a thought?
>
> Scott
>
>
>
> On Sat, May 23, 2015 at 3:11 AM, abbas Wali <abbaseo at gmail.com> wrote:
>
>> [image: Inline images 1]
>> have done something like that for testing and fiddled around with the
>> iMax integer i.e from 2 to 5 but the results are random and there is no
>> controlled distribution.
>>
>>
>> Scott, I am not sure about the circular HG as it distributes evenly.
>>
>> On 22 May 2015 at 17:33, Scott Voll <svoll.voip at gmail.com> wrote:
>>
>>> I think you could also use a global variable and look up which call your
>>> on and route 1-3 to one and number 4 somewhere else.  But my UCCx is a
>>> little rusty as my partner has managed UCCx since I came here.
>>>
>>> or a circular hunt group in CM might work to.  Haven't' tried this.
>>>
>>> YMMV
>>>
>>> Scot
>>>
>>>
>>> On Fri, May 22, 2015 at 8:36 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>>
>>>> You can definitely do this in UCCX.  Use Java to create a random number
>>>> 0 to 3 for each call.
>>>> Random rand = new Random();
>>>> int value = rand.nextInt(4);
>>>>
>>>> Then create an if statement to match if the random value is 0-2 or 3
>>>> and use a redirect step to send the call to 2 different places based on
>>>> which random number comes up.
>>>>
>>>> Brian
>>>>
>>>> On Fri, May 22, 2015 at 11:26 AM, abbas wali <abbaseo at gmail.com> wrote:
>>>>
>>>>> Thanks Phil,
>>>>>
>>>>>
>>>>>
>>>>> Its just calls coming into a particular number – calling party doesn’t
>>>>> matter and no IVR for this and no TOD
>>>>>
>>>>>
>>>>>
>>>>> 75% to a diff number/ext/ddi or the rest 25% to another though out.
>>>>>
>>>>>
>>>>>
>>>>> We got UCCX, UCx, ARC and CM v 9. Can use any for it!!
>>>>>
>>>>>
>>>>>
>>>>> *From:* Walenta, Philip [mailto:Philip.Walenta at Polycom.com]
>>>>> *Sent:* 22 May 2015 16:14
>>>>> *To:* abbas wali; cisco-voip at puck.nether.net
>>>>> *Subject:* RE: [cisco-voip] 1/4 calls to DDI while rest to ext.
>>>>>
>>>>>
>>>>>
>>>>> It would help if we had a little more understanding of what you are
>>>>> trying to accomplish.
>>>>>
>>>>>
>>>>>
>>>>> Are you trying to distribute calls ¼ and ¾ over an hour, a day, a
>>>>> month?  Will there be any other quantification on the call itself (calling
>>>>> number, called number, any IVR entry?)?
>>>>>
>>>>>
>>>>>
>>>>> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
>>>>> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *abbas wali
>>>>> *Sent:* Friday, May 22, 2015 10:01 AM
>>>>> *To:* cisco-voip at puck.nether.net
>>>>> *Subject:* [cisco-voip] 1/4 calls to DDI while rest to ext.
>>>>>
>>>>>
>>>>>
>>>>> Hi all,
>>>>>
>>>>>
>>>>>
>>>>> Is there a way to distribute ¼ of calls to one number/ddi  and rest to
>>>>> a different set of numbers.
>>>>>
>>>>> CUCM 9 HP cant do that for me.
>>>>>
>>>>>
>>>>>
>>>>> Anything in UCCX 9!!
>>>>>
>>>>>
>>>>>
>>>>> TIA.
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>
>>
>> --
>> *Abbas Wali*
>>
>
>
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