[cisco-voip] Cisco Finesse AgentInfo - MediaSense

Brian Meade bmeade90 at vt.edu
Wed Nov 4 15:39:46 EST 2015


Is the MediaSense certificate signed by a CA or self-signed?  You may need
to upload the whole chain if it's signed.

On Wed, Nov 4, 2015 at 3:27 PM, Claiton Campos <claitoncampos at gmail.com>
wrote:

> Yes, I added the .pem certificate MediaSense as tomcat -trust in UCCX, but
> the problem still persist.
>
> Em qua, 4 de nov de 2015 às 18:15, Brian Meade <bmeade90 at vt.edu> escreveu:
>
>> Do you have the Mediasense certificates as a tomcat-trust on both UCCX
>> servers?  May just be a certificate issue.
>>
>> On Wed, Nov 4, 2015 at 2:58 PM, Claiton Campos <claitoncampos at gmail.com>
>> wrote:
>>
>>> I am trying to implement the Finesse Agentinfo gadget for sending
>>> information to the MediaSense, however to log into Finesse always got the
>>> error:
>>>
>>>
>>> *Were there issues rendering this gadget.
>>> javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated*
>>>
>>> Image below.
>>>
>>> Has anyone done an implementation of UCCX and MediaSense with AgentInfo?
>>> I'm using UCCX 10.6 and MediaSense 11.0
>>>
>>> [image: Finesse Agentinfo error message.jpg]
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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