[cisco-voip] Cisco Finesse AgentInfo - MediaSense

Claiton Campos claitoncampos at gmail.com
Thu Nov 5 07:04:31 EST 2015


Currently the certificate is signed by a CA. In this case as I do to import
the entire chain?

Regards,

Em qua, 4 de nov de 2015 18:39, Brian Meade <bmeade90 at vt.edu> escreveu:

> Is the MediaSense certificate signed by a CA or self-signed?  You may need
> to upload the whole chain if it's signed.
>
> On Wed, Nov 4, 2015 at 3:27 PM, Claiton Campos <claitoncampos at gmail.com>
> wrote:
>
>> Yes, I added the .pem certificate MediaSense as tomcat -trust in UCCX,
>> but the problem still persist.
>>
>> Em qua, 4 de nov de 2015 às 18:15, Brian Meade <bmeade90 at vt.edu>
>> escreveu:
>>
>>> Do you have the Mediasense certificates as a tomcat-trust on both UCCX
>>> servers?  May just be a certificate issue.
>>>
>>> On Wed, Nov 4, 2015 at 2:58 PM, Claiton Campos <claitoncampos at gmail.com>
>>> wrote:
>>>
>>>> I am trying to implement the Finesse Agentinfo gadget for sending
>>>> information to the MediaSense, however to log into Finesse always got the
>>>> error:
>>>>
>>>>
>>>> *Were there issues rendering this gadget.
>>>> javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated*
>>>>
>>>> Image below.
>>>>
>>>> Has anyone done an implementation of UCCX and MediaSense with
>>>> AgentInfo? I'm using UCCX 10.6 and MediaSense 11.0
>>>>
>>>> [image: Finesse Agentinfo error message.jpg]
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>
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