[cisco-voip] Cisco Finesse AgentInfo - MediaSense

Brian Meade bmeade90 at vt.edu
Thu Nov 5 11:11:54 EST 2015


Yea, but you'll need to upload each separately. So Root and Intermediate
should be 2 separate files uploaded.

On Thu, Nov 5, 2015 at 7:04 AM, Claiton Campos <claitoncampos at gmail.com>
wrote:

> Currently the certificate is signed by a CA. In this case as I do to
> import the entire chain?
>
> Regards,
>
> Em qua, 4 de nov de 2015 18:39, Brian Meade <bmeade90 at vt.edu> escreveu:
>
>> Is the MediaSense certificate signed by a CA or self-signed?  You may
>> need to upload the whole chain if it's signed.
>>
>> On Wed, Nov 4, 2015 at 3:27 PM, Claiton Campos <claitoncampos at gmail.com>
>> wrote:
>>
>>> Yes, I added the .pem certificate MediaSense as tomcat -trust in UCCX,
>>> but the problem still persist.
>>>
>>> Em qua, 4 de nov de 2015 às 18:15, Brian Meade <bmeade90 at vt.edu>
>>> escreveu:
>>>
>>>> Do you have the Mediasense certificates as a tomcat-trust on both UCCX
>>>> servers?  May just be a certificate issue.
>>>>
>>>> On Wed, Nov 4, 2015 at 2:58 PM, Claiton Campos <claitoncampos at gmail.com
>>>> > wrote:
>>>>
>>>>> I am trying to implement the Finesse Agentinfo gadget for sending
>>>>> information to the MediaSense, however to log into Finesse always got the
>>>>> error:
>>>>>
>>>>>
>>>>> *Were there issues rendering this gadget.
>>>>> javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated*
>>>>>
>>>>> Image below.
>>>>>
>>>>> Has anyone done an implementation of UCCX and MediaSense with
>>>>> AgentInfo? I'm using UCCX 10.6 and MediaSense 11.0
>>>>>
>>>>> [image: Finesse Agentinfo error message.jpg]
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>
>>
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