[cisco-voip] Call Manager 10.5 MOH Volume

[Kevin Przybylowski]

This works, however you can use an app like audacity to raise the dB level or amplify the audio as well then re-upload.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Holloway
Sent: Tuesday, November 10, 2015 10:57 AM
To: norm.nicholson at kitchener.ca
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Call Manager 10.5 MOH Volume

I don't know what could be wrong, but I do know of a Service Parameter setting which can help you.

Default MOH Volume Level
This parameter specifies the dB (volume) level adjustment applied to MOH audio source files when new audio source files are imported. Changes to this parameter ONLY affect audio files that are imported after the change occurs.

Found under IPVMS *advanced* Service Parameters.  Does say clusterwide, so no need to do it on all MOH servers.  Also, you'll have to re-import your file to get this to affect it.

On Tue, Nov 10, 2015 at 9:42 AM, <norm.nicholson at kitchener.ca<mailto:norm.nicholson at kitchener.ca>> wrote:
I have uploaded a new wav file to be used as MOH and the volume when played is very low. The upload went fine with no errors and when I view the file in Call Manager it appears to mirror the Cisco standard MOH which has no volume issue.

[cid:image001.png at 01D11BA8.021B1500]




Any ideas as to what could be wrong ?




Thanks





Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000<tel:%28519%29%20741-2200%20x%207000>



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