[cisco-voip] Jabber Movi registration issue from outside the network

Henry Gicheru (KE) henry.gicheru at dimensiondata.com
Tue Nov 10 13:16:20 EST 2015


   Guys,

Have VCS Control and Expressway version 7.2(4) with Device Provisioning licenses on both Expressway and control and TMS.
Jabber Movi can register from the LAN but from outside the network it doesn't. Have no firewall in place.
Please assist.


VCS Control logs when registering the Movi from outside the LAN
[cid:image001.png at 01D11BFC.CA3E3CC0]

[cid:image002.png at 01D11BFC.FE8172E0]

Regards,
Henry Gicheru
System Engineer
Dimension Data
Tel: +25420 499 3000
Mobile: +254733477307
Fax:+254204993200
henry.gicheru at dimensiondata.com

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