[cisco-voip] BLF Pickup button

[Michael Voity]

Thanks all to who responded!

 The docs provided helped!

My problem was that I did not have the Line assigned to the Call pickup Group.

Totally missed that field when setting this up.

-Mike


--
Michael T. Voity
Network Engineer
University of Vermont


On Nov 16, 2015, at 11:10, Haas, Neal <nhaas at co.fresno.ca.us<mailto:nhaas at co.fresno.ca.us>> wrote:

Take a look at this DOC. Search for "Configure BLF Call Pickup"

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_0111.html


Thank you,
Neal Haas


From: Michael T. Voity [mailto:mvoity at uvm.edu]
Sent: Monday, November 16, 2015 7:40 AM
To: Haas, Neal; 'voip puck'
Subject: Re: [cisco-voip] BLF Pickup button

Neal,

Thanks for the response,    That thought did cross my mind,  the users didn't want it that feature.

-Mike



Michael T. Voity

Network Engineer

University of Vermont




On 11/16/2015 10:19, Haas, Neal wrote:
Why don't you configure it as a Line if you want to pick it up?

Thank you,
Neal Haas


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Michael T. Voity
Sent: Monday, November 16, 2015 5:42 AM
To: voip puck
Subject: [cisco-voip] BFL Pickup button

Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other phones, 7962 & 7942 phones,  (67520 and 67521).   The BLF works fine for when i see them off hook and when I press the button to call them.

In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is ringing .    I press the flashing amber button (67520)  and I get a fast busy and on the bottom it says"Key is not active"

I have made sure the lines and phones subscribe-css is correct in all the right places.   I am scratching my head....

I have stalked around google and the cisco forums and can not figure it out

I did see a post out there that mentions that I need to configure a "Call Pickup Group"    When that is done, I loose my extensions. unless I'm doing it wrong?

Ideas?

Thanks,

-Mike



--

Michael T. Voity

Network Engineer

University of Vermont

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