[cisco-voip] BFL Pickup button

[Ryan Huff]

This doc is a bit dated but describes BLF configuration in relevant detail:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucmbe/rel_notes/6_1_2/cucmbe-rel_note-612/cucmbe-rel_note-612_2.html#wp308676


When you press the BLF button in the alerting state (flashing amber), and you hear the reorder tone, it is because it is not associate with any pickup groups. In essence, it is trying to pickup a call but can't find a call to pickup.


Thanks,


Ryan

________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Haas, Neal <nhaas at co.fresno.ca.us>
Sent: Monday, November 16, 2015 10:19 AM
To: 'Michael T. Voity'; 'voip puck'
Subject: Re: [cisco-voip] BFL Pickup button


Why don't you configure it as a Line if you want to pick it up?



Thank you,

Neal Haas





From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Michael T. Voity
Sent: Monday, November 16, 2015 5:42 AM
To: voip puck
Subject: [cisco-voip] BFL Pickup button



Hello,

My system is CUCM 10.5.2.12900-14

I have 1 7962 (67522)  that has 2 BLF buttons on it for 2 other phones, 7962 & 7942 phones,  (67520 and 67521).   The BLF works fine for when i see them off hook and when I press the button to call them.

In the BLF config I clicked "Call Pickup"

On my 7962 (67522)  the amber light flashes when  the other phone is ringing .    I press the flashing amber button (67520)  and I get a fast busy and on the bottom it says"Key is not active"

I have made sure the lines and phones subscribe-css is correct in all the right places.   I am scratching my head....

I have stalked around google and the cisco forums and can not figure it out

I did see a post out there that mentions that I need to configure a "Call Pickup Group"    When that is done, I loose my extensions. unless I'm doing it wrong?

Ideas?

Thanks,

-Mike


--

Michael T. Voity

Network Engineer

University of Vermont
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