[cisco-voip] 7925s and 7921s losing registration

[Sreekanth Narayanan (sreenara)]

Do you have packet captures from the phone when they reset and try to register to CUCM?
Are there any other errors you see apart from the SSL error?
Could you pass the console log from the 7925?

From: Jonathan Charles [mailto:jonvoip at gmail.com]
Sent: Thursday, November 19, 2015 8:28 PM
To: Sreekanth Narayanan (sreenara) <sreenara at cisco.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7925s and 7921s losing registration

They were never on a secure cluster... it was 1.4.4.3 before... the issue was there before. We upgraded to try to resolve this issue...



Jonathan

On Thu, Nov 19, 2015 at 12:33 AM, Sreekanth Narayanan (sreenara) <sreenara at cisco.com<mailto:sreenara at cisco.com>> wrote:
Did you start seeing this issue only after upgrading the firmware?
What was the firmware they were running before?

Were these phones moved from a secure cluster to this one?

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Jonathan Charles
Sent: Thursday, November 19, 2015 7:10 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] 7925s and 7921s losing registration


2015-11-18 19:44:13:0140 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A

2015-11-18 19:44:13:0140 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A

2015-11-18 19:44:16:0350 CP-7925G user.err secd: SSL_accept:error in SSLv3 read certificate verify A

2015-11-18 19:44:16:0420 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A

2015-11-18 19:44:16:0420 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A

2015-11-18 19:44:28:0850 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A

2015-11-18 19:44:28:0850 CP-7925G user.err secd: SSL_accept:error in SSLv3 read client certificate A


I upgraded the 7925s to 1.4.7.3
and  the 7921s to 1.4.6.3

The cluster is NOT secure.



Any ideas on why these would be coming up as rejected?







Jonathan








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