[cisco-voip] Restart CUIC

[Ryan Huff]

Dan is and continues to be one of my voices of reason!

Yes, the "can't break broke" approach is very cowboy'ish (which often times can be dangerous in the wrong hands and can lead to resume generating events); definitely know what is at stake before consuming that mantra. However, in the context of the CUIC reporting service restart, I don't the you're risking a great deal.

Big picture wise, I completely agree with Dan, you must understand everything associate to what you are doing (or about to do) and the propensity it has to make the issue worse or impact ancillary services.

= Ryan =

On Nov 20, 2015, at 4:36 PM, Daniel Pagan <dpagan at fidelus.com<mailto:dpagan at fidelus.com>> wrote:

Not to mention further impact caused by a “can’t break what’s broken” approach without having full knowledge of additional dependencies. I would add a third to your list:

3) Do I understand all the dependencies of this service I’m restarting, trunk I’m resetting, server I’m rebooting, or configuration pool I’m restarting? Further, am I certain the work I’m about to perform will have either a positive or, at least, a neutral effect on the impacted device or software. If not, repeat questions #1 and #2.

;)

- Dan


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Huff
Sent: Friday, November 20, 2015 3:34 PM
To: jcolon424 at gmail.com<mailto:jcolon424 at gmail.com>
Cc: Cisco VOIP <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Restart CUIC

Amendment:

Well, You can break almost broke; at that point I would level it against business impact with two questions.

1.) Is this impacting the business (or capacity to do business) in a manner that dictates immediate resolution or can it wait till a scheduled maintenance window?

2.) What is the impact if I do nothing and the problem progresses, will there be other things impacted that will change my answer to question #1?

Thanks,

Ryan
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20151120/0a067607/attachment.html>