[cisco-voip] Call to Huntgroup drop when Group only contains csf --- Known Issue ----

[Robert Schuknecht]

I was informed that i am hitting Bug CSCuv40352, which is caused by Bug  <https://tools.cisco.com/bugsearch/bug/CSCuv40352/CSCus23371> CSCus23371.

 

CSCuv40352:

 

Hunt Pilot not forwarding call when members are unregistered

CSCuv40352

Description

Symptom:
Hunt Pilot not forwarding call based on the Call Forward Busy settings when members assigned to the Line Group are unregistered.

Conditions:
Caused by  <https://tools.cisco.com/bugsearch/bug/CSCus23371> CSCus23371 
Workaround:
Downgrade to any version that does not contain  <https://tools.cisco.com/bugsearch/bug/CSCus23371> CSCus23371 
Further Problem Description:
CUCM configured with hunt pilots with their respective Hunt List and Line Group. When all the IP Phones on this Line Group are unregistered, calls to the Hunt Pilot are just getting disconnected.
We don't receive a busy tone, call just disconnects instead of being sent to the number configured under Forward settings in the Hunt Pilot.

Configuration under Hunt Call Treatment Settings in the Hunt Pilot is set to send calls to voice mail (Forward Hunt No Answer and Forward Hunt Busy). If one of the IP Phones associated to the Line Group is registered and keep that phone

logged out from the group, calls DO go to voice mail this time.

 

 

CSCus23371:

 

Location bandwidth leak on CUCM when logical partitioning is enabled.

CSCus23371

Description

Symptom:
Location bandwidth is not released when a call (Party A and Party B) is redirected to Party C via huntlist with logical partition enabled.

Conditions:
- when Logical Partition is enabled.
- when the call is redirected to a third party (Party C) that is not available through a hunt list.

Workaround:
None.

 

 

As I found out another Workaround would  be to use Call-Queuing under the Hunt-Pilot.

 

Thanks,

 

Robert 

 

 

 

Von: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von rschuknecht at gmx.de
Gesendet: Sunday, November 22, 2015 10:41 PM
An: cisco-voip at puck.nether.net
Betreff: [cisco-voip] Call to Huntgroup drop when Group only contains csf

 





I am facing a strange Problem with Huntgroups which are containing only CSF (Client Services Framework) devices. 

The huntpilot is configured to forward calls on busy and no Answer to a voicemail-Pilot. Which is working when at least one csf device is registered. It does not work when no csf device is registered. Then a call for the Huntgroup is silently dropped. No busy tone or announcement. 

We are using CUCM Version 10.5.2 SU2.

Any Hints See welcome!









Regards,

Robert

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20151123/cf9ad882/attachment.html>