[cisco-voip] Call to Huntgroup drop when Group only contains csf --- Known Issue ----

[Scott Voll]

It's not just you.  we were hitting the hunt group disconnect with
Extension Mobility.  All users were logged out and it would disconnect also.

we got an ES (10.5.2.13038-1) and that seems to have fixed the hunt group
log out disconnect issue.

FWIW

Scott



On Mon, Nov 23, 2015 at 12:12 AM, Robert Schuknecht <rschuknecht at gmx.de>
wrote:

> I was informed that i am hitting Bug CSCuv40352, which is caused by Bug
> CSCus23371 <https://tools.cisco.com/bugsearch/bug/CSCuv40352/CSCus23371>.
>
>
>
> CSCuv40352:
>
>
>
> Hunt Pilot not forwarding call when members are unregistered
>
> CSCuv40352
>
> Description
>
> *Symptom:*
> Hunt Pilot not forwarding call based on the Call Forward Busy settings
> when members assigned to the Line Group are unregistered.
>
> *Conditions:*
> Caused by CSCus23371 <https://tools.cisco.com/bugsearch/bug/CSCus23371>
> *Workaround:*
> Downgrade to any version that does not contain CSCus23371
> <https://tools.cisco.com/bugsearch/bug/CSCus23371>
> *Further Problem Description:*
> CUCM configured with hunt pilots with their respective Hunt List and Line
> Group. When all the IP Phones on this Line Group are unregistered, calls to
> the Hunt Pilot are just getting disconnected.
> We don't receive a busy tone, call just disconnects instead of being sent
> to the number configured under Forward settings in the Hunt Pilot.
>
> Configuration under Hunt Call Treatment Settings in the Hunt Pilot is set
> to send calls to voice mail (Forward Hunt No Answer and Forward Hunt Busy).
> If one of the IP Phones associated to the Line Group is registered and keep
> that phone
>
> logged out from the group, calls DO go to voice mail this time.
>
>
>
>
>
> CSCus23371:
>
>
>
> Location bandwidth leak on CUCM when logical partitioning is enabled.
>
> CSCus23371
>
> Description
>
> *Symptom:*
> Location bandwidth is not released when a call (Party A and Party B) is
> redirected to Party C via huntlist with logical partition enabled.
>
> *Conditions:*
> - when Logical Partition is enabled.
> - when the call is redirected to a third party (Party C) that is not
> available through a hunt list.
>
> *Workaround:*
> None.
>
>
>
>
>
> As I found out another Workaround would  be to use Call-Queuing under the
> Hunt-Pilot.
>
>
>
> Thanks,
>
>
>
> Robert
>
>
>
>
>
>
>
> *Von:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *Im Auftrag
> von *rschuknecht at gmx.de
> *Gesendet:* Sunday, November 22, 2015 10:41 PM
> *An:* cisco-voip at puck.nether.net
> *Betreff:* [cisco-voip] Call to Huntgroup drop when Group only contains
> csf
>
>
>
>
>
> I am facing a strange Problem with Huntgroups which are containing only
> CSF (Client Services Framework) devices.
>
> The huntpilot is configured to forward calls on busy and no Answer to a
> voicemail-Pilot. Which is working when at least one csf device is
> registered. It does not work when no csf device is registered. Then a call
> for the Huntgroup is silently dropped. No busy tone or announcement.
>
> We are using CUCM Version 10.5.2 SU2.
>
> Any Hints See welcome!
>
>
>
>
>
> Regards,
>
> Robert
>
>
>
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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