[cisco-voip] Call to Huntgroup drop when Group only contains csf --- Known Issue ----

[rschuknecht at gmx.de]

I did a Workaround with an extra phone which DN was added to all the Line Groups. This phone is not logged in in any Huntgroup, it needs only to be registered to CUCM.

Depending on the use case a other Workaround is to use Huntgroups with Queuing enabled.

The customer did not want to use an ES.

/Robert



> Am 25.11.2015 um 17:40 schrieb Scott Voll <svoll.voip at gmail.com>:
> 
> It's not just you.  we were hitting the hunt group disconnect with Extension Mobility.  All users were logged out and it would disconnect also.
> 
> we got an ES (10.5.2.13038-1) and that seems to have fixed the hunt group log out disconnect issue.
> 
> FWIW
> 
> Scott
> 
> 
> 
>> On Mon, Nov 23, 2015 at 12:12 AM, Robert Schuknecht <rschuknecht at gmx.de> wrote:
>> I was informed that i am hitting Bug CSCuv40352, which is caused by Bug CSCus23371.
>> 
>>  
>> 
>> CSCuv40352:
>> 
>>  
>> 
>> Hunt Pilot not forwarding call when members are unregistered
>> 
>> CSCuv40352
>> 
>> Description
>> 
>> Symptom:
>> Hunt Pilot not forwarding call based on the Call Forward Busy settings when members assigned to the Line Group are unregistered.
>> 
>> Conditions:
>> Caused by CSCus23371 
>> Workaround:
>> Downgrade to any version that does not contain CSCus23371 
>> Further Problem Description:
>> CUCM configured with hunt pilots with their respective Hunt List and Line Group. When all the IP Phones on this Line Group are unregistered, calls to the Hunt Pilot are just getting disconnected.
>> We don't receive a busy tone, call just disconnects instead of being sent to the number configured under Forward settings in the Hunt Pilot.
>> 
>> Configuration under Hunt Call Treatment Settings in the Hunt Pilot is set to send calls to voice mail (Forward Hunt No Answer and Forward Hunt Busy). If one of the IP Phones associated to the Line Group is registered and keep that phone
>> 
>> logged out from the group, calls DO go to voice mail this time.
>> 
>>  
>> 
>>  
>> 
>> CSCus23371:
>> 
>>  
>> 
>> Location bandwidth leak on CUCM when logical partitioning is enabled.
>> 
>> CSCus23371
>> 
>> Description
>> 
>> Symptom:
>> Location bandwidth is not released when a call (Party A and Party B) is redirected to Party C via huntlist with logical partition enabled.
>> 
>> Conditions:
>> - when Logical Partition is enabled.
>> - when the call is redirected to a third party (Party C) that is not available through a hunt list.
>> 
>> Workaround:
>> None.
>> 
>>  
>> 
>>  
>> 
>> As I found out another Workaround would  be to use Call-Queuing under the Hunt-Pilot.
>> 
>>  
>> 
>> Thanks,
>> 
>>  
>> 
>> Robert
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> Von: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von rschuknecht at gmx.de
>> Gesendet: Sunday, November 22, 2015 10:41 PM
>> An: cisco-voip at puck.nether.net
>> Betreff: [cisco-voip] Call to Huntgroup drop when Group only contains csf
>> 
>>  
>> 
>> 
>> 
>> 
>> I am facing a strange Problem with Huntgroups which are containing only CSF (Client Services Framework) devices. 
>> 
>> The huntpilot is configured to forward calls on busy and no Answer to a voicemail-Pilot. Which is working when at least one csf device is registered. It does not work when no csf device is registered. Then a call for the Huntgroup is silently dropped. No busy tone or announcement. 
>> 
>> We are using CUCM Version 10.5.2 SU2.
>> 
>> Any Hints See welcome!
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> Regards,
>> 
>> Robert
>> 
>>  
>> 
>> 
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
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