[cisco-voip] delete license file in CCx 10.5

[Matthew Collins]

Hi Scott,

I’ve had this before, I was unable to delete from the GUI, Tac got me to delete the licence via CLI from both UCCX servers then reboot each server.


Regards

Matthew


From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan LaFountain (rlafount)
Sent: 07 October 2015 16:38
To: Scott Voll <svoll.voip at gmail.com>; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] delete license file in CCx 10.5

Hi Scott,

If it is a permanent license you can do it via the CLI:

Utils uccx list license
Utils uccx delete license <license name>

Only temporary licenses can be deleted from the UI.

Thank you,

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time

From: cisco-voip on behalf of Scott Voll
Date: Wednesday, October 7, 2015 at 11:30 AM
To: "cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>"
Subject: [cisco-voip] delete license file in CCx 10.5

Why can't I delete a file in CCx 10.5.

Licensing gave me a bad one and now my call center is down.

Scott

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20151008/3d3e2133/attachment.html>