[cisco-voip] AQM 10.5 Recordings Playback

[Mathew Miller]

It's been about 18 hours so far. I can see the files are not in the
encoding folders, but the final folder for where they should live.

I setup the workflow to do immediate upload of both screen and audio files.

I've setup for network recording for audio and have the client installed
for the screen capture on a citrix server.

On Fri, Oct 16, 2015 at 12:15 PM, Brian Meade <bmeade90 at vt.edu> wrote:

> I think some of them take some time to encrypt the files and put them up
> on the webpage.  Have you given it a day?  Do you see the files getting
> encrypted?
>
> On Fri, Oct 16, 2015 at 2:25 PM, Mathew Miller <miller.mathew at gmail.com>
> wrote:
>
>> Hello All,
>>
>> Fresh install of AQM 10.5 SR6 integrated with UCCX 10.6
>>
>> Recording seem to be working ok, and I can see them being written for
>> both audio and screen scrapes to the directories i specified during install
>> but in the admin interface I don't see the recordings displaying in the Web
>> Interface.
>>
>> My user is an admin and I have given it access to each of the teams as a
>> QM manager to the group. I have set recording visibility to as unlimited
>> for all users.
>>
>> I can see users under the QM monitor section and can even remote monitor
>> their screens, but not seeing recordings.
>>
>> Has anyone seen this before?
>>
>> Any suggestions?
>>
>> Thanks
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20151016/50aff2f6/attachment.html>