[cisco-voip] UCx 9 - email notifications

[abbas Wali]

thanks Dan,

found another way

do it via the CH and in the message settings, set the Message Recipient to
either another user with Mailbox or a DL.

thanks

On 9 September 2015 at 17:44, Daniel Pagan <dpagan at fidelus.com> wrote:

> Accomplish this with the Accept and Relay option for user message actions
> for VM1 and specify VM2’s SMTP address. This should keep the message
> available for VM1 while forwarding a copy to VM2. You’ll need to setup CUC
> with a SMTP smart host in order to relay messages, and will likely need to
> make changes to ensure SMTP connections are accepted from your Unity
> Connection server but I can’t provide much assistance on Office 365. Keep
> in mind this solution **won’t** provide any MWI or TUI feedback for VM1
> when VM2 reads/deletes the message or marks it unread.
>
>
>
> As for the DL question, two things I can think of…
>
>
>
> 1.       Configure VM1 to Accept and Relay to a SMTP address that
> resolves to a distribution list in Office 365 instead of going directly to
> VM2.
>
>
>
> Or
>
>
>
> 2.       Design the call flow so that voicemail calls to VM1 are **not**
> routed to a VM1 user and greeting, but rather to a Call Handler with
> message delivery to a Distribution List. This Call Handler’s greeting
> sounds like VM1 (have the user record the greeting), but it sends all
> messages to a DL where the VM1 user account is also a member. There’s a few
> ways to set this up, and it’s far from perfect, but it’s one way to
> accomplish this.
>
>
>
> Depending on the privacy requirements of VM1, you a 3rd option might be
> to configure a 2nd extension on VM2’s phone in CUCM and then add this new
> extension as an alternate extension to the CUC user account for VM1. This
> allows VM2 to dial into CUC and access VM1’s mailbox. For MWI, just add a 2
> nd MWI extension for VM1 referencing the new line you added for VM2’s IP
> phone. I know this doesn’t give a voicemail attachment to VM2 user, but I
> figured the outcome this provides might meet the requirements of the user.
>
>
>
> Dan
>
>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *abbas Wali
> *Sent:* Wednesday, September 09, 2015 10:57 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] UCx 9 - email notifications
>
>
>
> Hi all,
>
> basic question
>
> how to send email notifications (O365 is setup already) to another
> subscriber who already has got their own VM box.
>
> so e.g.
>
> VM1: 12345
>
> VM2: 98765
>
> both are setup with mailbox. VM1 when receives a VM, needs to send
> notification via email to VM2 email box with the attachment.
>
>
>
> ​also, VM1 receives VM and can send it to a group of users's email
>
> I have tried to create a system Distribution list and add the memebers
> into it but then how to link VM1 to that DL?
>
> thanks ​
>
>
> --
>
>
>



-- 
*Abbas Wali*
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