[cisco-voip] static.....7961 / plantronics savi?????

[Scott Voll]

I'm running CM 10.5.  Everyone is Extension Mobility

I have a 7961 phone.

we have plantronic savi 74x series headsets.

I have a headset that the user is complaining about static on the headset.

So in normal fashion we have:

1. replaced headset
2. replaced the base unit for the headset
3. replaced the cables to and from the base unit
4. replaced the 7961

So interesting after replacing the 7961 the static went away.

next day the static is back

so further troubleshooting the next day unplug each cable from the device
of the base and the cable that runs to the phone is unplugged and the
static goes away. plug it back in and the static is there.

So reboot the phone.  soon as the phone reboots the static is gone.  hours
later the static comes back.  reset the phone and static is gone.

Anyone have a clue as to what the root issue maybe?  Everything has been
replaced once.

other ideas?

TIA

Scott
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