[cisco-voip] static.....7961 / plantronics savi?????

[Brian Meade]

Are you doing call recording via BIB?

If so, maybe this bug?
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCsx19401

On Thu, Apr 7, 2016 at 12:11 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> I'm running CM 10.5.  Everyone is Extension Mobility
>
> I have a 7961 phone.
>
> we have plantronic savi 74x series headsets.
>
> I have a headset that the user is complaining about static on the headset.
>
> So in normal fashion we have:
>
> 1. replaced headset
> 2. replaced the base unit for the headset
> 3. replaced the cables to and from the base unit
> 4. replaced the 7961
>
> So interesting after replacing the 7961 the static went away.
>
> next day the static is back
>
> so further troubleshooting the next day unplug each cable from the device
> of the base and the cable that runs to the phone is unplugged and the
> static goes away. plug it back in and the static is there.
>
> So reboot the phone.  soon as the phone reboots the static is gone.  hours
> later the static comes back.  reset the phone and static is gone.
>
> Anyone have a clue as to what the root issue maybe?  Everything has been
> replaced once.
>
> other ideas?
>
> TIA
>
> Scott
>
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