[cisco-voip] static.....7961 / plantronics savi?????

[Scott Voll]

I will have to look at Jitter.  the static happens as soon as you have dial
tone.

Firmware version is 9.4.2sr1-1s

everything runs G711 both WAN and LAN.

 Brian -- We are doing BIB call recording but it happens with simple dial
tone so I don't think your bug is what I'm up against and my firmware is
newer.

Scott




On Thu, Apr 7, 2016 at 9:23 AM, Ryan Huff <ryanhuff at outlook.com> wrote:

> Does the average/max jitter change for the phone significantly when the
> static is present (versus when it is not)?
>
> Which codec (I assume g.711) and what 41/61 load are you using?
>
> Thanks,
>
> Ryan
>
> > On Apr 7, 2016, at 12:12 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> >
> > I'm running CM 10.5.  Everyone is Extension Mobility
> >
> > I have a 7961 phone.
> >
> > we have plantronic savi 74x series headsets.
> >
> > I have a headset that the user is complaining about static on the
> headset.
> >
> > So in normal fashion we have:
> >
> > 1. replaced headset
> > 2. replaced the base unit for the headset
> > 3. replaced the cables to and from the base unit
> > 4. replaced the 7961
> >
> > So interesting after replacing the 7961 the static went away.
> >
> > next day the static is back
> >
> > so further troubleshooting the next day unplug each cable from the
> device of the base and the cable that runs to the phone is unplugged and
> the static goes away. plug it back in and the static is there.
> >
> > So reboot the phone.  soon as the phone reboots the static is gone.
> hours later the static comes back.  reset the phone and static is gone.
> >
> > Anyone have a clue as to what the root issue maybe?  Everything has been
> replaced once.
> >
> > other ideas?
> >
> > TIA
> >
> > Scott
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
>
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