[cisco-voip] CUCM Announcement Files Location
Benjamin Kenneally
benjamin at kenneally.me
Thu Apr 21 06:33:56 EDT 2016
Nick-
You may want to take a look at CSCua90744. Every time I have needed to
change custom announcements since 8.6, I've had to contact TAC to have them
gain root access and change the folder permissions on every subscriber.
Best regards,
Benjamin
On Thu, Apr 21, 2016 at 4:28 AM Nick via cisco-voip <
cisco-voip at puck.nether.net> wrote:
> Hi Anthony
>
> Many thanks for your replies on this subject, unfortunately I am unable to
> download the files, did you successfully downlaod a file in your testing.
>
> admin:file get tftp CustomAnn/english_united_kingdom/Custom_05001*
>
> Please wait while the system is gathering files info ...done.
> Sub-directories were not traversed.
> Number of files affected: 5
> Total size in Bytes: 337601
> Total size in Kbytes: 329.68848
> Would you like to proceed [y/n]? y
> SFTP server IP: 10.19.101.163
> SFTP server port [22]:
> User ID: nick
> Password: *****
> Download directory: /
> /usr/local/platform/conf/fips.cnf (Permission denied)
> admin:
> Regards
>
> Nick
>
>
>
> On 18 April 2016 at 16:06, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Good catch Brian. I did limit the output to only files with "Sample" and
>> "ulaw.wav" in the filename, as I thought Nick was asking about the built-in
>> files and not custom ones he had uploaded.
>>
>> So, I decided to upload a custom announcement, and I found that the file
>> was not in that directory. Instead, the file is renamed, and then placed
>> in the CustomAnn directory.
>>
>> Here is a screenshot of the Announcement Configuration page where I
>> uploaded a WAV file named asdf.wav as an Announcement with name "asdf" to
>> the English United States locale.
>>
>> [image: Inline image 2]
>>
>> Here I am piecing together a SQL query to find my Announcement, and
>> associated file prefix which will come in handy for the "file list"
>> command:
>>
>> admin:run sql select ca.name as announcement, cal.filename as
>> origfilename, ta.name as tftpfilenameprefix, tul.name as locale from
>> customannouncement as ca left join customannouncementlocale as cal on
>> ca.pkid = cal.fkcustomannouncement left join typeannouncements as ta on
>> ca.tkannouncements = ta.enum left join typeuserlocale as tul on
>> cal.tkuserlocale = tul.enum where ca.name = 'asdf'
>> announcement origfilename tftpfilenameprefix locale
>> ============ ============ ================== =====================
>> asdf asdf.wav Custom_05001 English United States
>>
>> admin:
>>
>> Here is the "file list" command, which shows my file with the new name:
>>
>> admin:file list tftp CustomAnn/english_united_states/Custom_05001*
>> Custom_05001.alaw.wav Custom_05001.g729.wav
>> Custom_05001.ulaw.wav Custom_05001.wb.wav
>> Custom_05001.xml
>> dir count = 0, file count = 5
>> admin:
>>
>>
>> And here is how you download that file (or all of them rather):
>>
>> admin:file get tftp CustomAnn/english_united_states/Custom_05001*
>> Please wait while the system is gathering files info ...done.
>> Sub-directories were not traversed.
>> Number of files affected: 5
>> Total size in Bytes: 132785
>> Total size in Kbytes: 129.67285
>> Would you like to proceed [y/n]?
>>
>>
>> Alternatively, you can play it in your browser just to check it quick,
>> like this (I found the wideband one to work for me):
>>
>>
>> http://yourcucm.yourdomain.com:6970/CustomAnn/english_united_states/Custom_05001.wb.wav
>>
>>
>> On Fri, Apr 15, 2016 at 10:55 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>>> What command did you run as Anthony's example was only looking for the
>>> example files?
>>>
>>> Make sure you're just using:
>>> file list tftp english_united_states
>>>
>>> On Fri, Apr 15, 2016 at 11:50 AM, Nick via cisco-voip <
>>> cisco-voip at puck.nether.net> wrote:
>>>
>>>> Hi Anthony
>>>>
>>>> Thanks for the reply, the custome files i uploaded are not stored in
>>>> this location, I can only see the files listed in your example.
>>>>
>>>> Regards
>>>>
>>>> Nick
>>>>
>>>> On 14 April 2016 at 20:46, Anthony Holloway <
>>>> avholloway+cisco-voip at gmail.com> wrote:
>>>>
>>>>> *Inspect*
>>>>>
>>>>> admin:run sql select * from typeannouncementfile where name like
>>>>> '%Sample%'
>>>>> enum ishidden name filename
>>>>> isuserlocale description moniker
>>>>> ==== ======== ======================= =====================
>>>>> ============ ====================================
>>>>> =============================
>>>>> 28 f Welcome Greeting Sample WelcomeSample.wav t
>>>>> Welcome Greeting sample announcement ANN_FILE_WELCOME_GREET_SAMPLE
>>>>> 29 f Wait In Queue Sample WaitInQueueSample.wav t
>>>>> Wait In Queue sample announcement ANN_FILE_WAIT_IN_QUEUE_SAMPLE
>>>>>
>>>>> *Identify*
>>>>>
>>>>> admin:file list tftp english_united_states/*Sample*ulaw.wav
>>>>> WaitInQueueSample.ulaw.wav WelcomeSample.ulaw.wav
>>>>> dir count = 0, file count = 2
>>>>>
>>>>> dir count = 0, file count = 12
>>>>>
>>>>> *Download*
>>>>>
>>>>> admin:file get tftp english_united_states/*Sample*ulaw.wav
>>>>> Please wait while the system is gathering files info ...done.
>>>>> Sub-directories were not traversed.
>>>>> Number of files affected: 2
>>>>> Total size in Bytes: 127162
>>>>> Total size in Kbytes: 124.18164
>>>>> Would you like to proceed [y/n]?
>>>>>
>>>>>
>>>>> On Thu, Apr 14, 2016 at 9:40 AM, Nick via cisco-voip <
>>>>> cisco-voip at puck.nether.net> wrote:
>>>>>
>>>>>> Hi All
>>>>>>
>>>>>> Does anyone know the cli location of the announcement files in CUCM
>>>>>> that are used for call queuing, i need to download them so I can migrate
>>>>>> them to new servers.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Nick
>>>>>>
>>>>>> _______________________________________________
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>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>
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>>>>
>>>>
>>>
>>
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