[cisco-voip] CUCM Announcement Files Location
Anthony Holloway
avholloway+cisco-voip at gmail.com
Thu Apr 21 22:08:15 EDT 2016
I don't like the look of that FIPS in your output. He bad.
Let's see if I can download these files...
My CUCM versions for your comparison
admin:show version active
Active Master Version: 11.0.1.20000-2
Here's a neat trick for you all. When I connect to most systems, it's over
a VPN, because I work as a partner helping many different clients. So,
rarely do I know what my IP Address looks like to the far end system.
Sure, I could open CMD and use ipconfig, but then I have to open another
app window, and why? I already have this SSH session open. So, I use this
command to have it show me where it thinks I am, and then I use that IP
Address later to transfer files to myself, such as port 389 LDAP BIND
packet captures and Announcement files.
admin:show open ports regexp "osadmin.*:22"
Executing.. please wait.
sshd 31774 osadmin 3u IPv4 44112942 0t0 TCP 10.1.70.210:22
->172.16.254.2:49193 (ESTABLISHED)
So, now that I know am at 172.16.254.2....let's have a look at the
directory one more time
admin:file list tftp CustomAnn/english_united_states
Custom_05001.alaw.wav Custom_05001.g729.wav
Custom_05001.ulaw.wav Custom_05001.wb.wav
Custom_05001.xml
dir count = 0, file count = 5
Let's try to grab just the Wideband file
admin:file get tftp CustomAnn/english_united_states/Custom_05001.wb.wav
Please wait while the system is gathering files info ...done.
Sub-directories were not traversed.
Number of files affected: 1
Total size in Bytes: 86128
Total size in Kbytes: 84.109375
Would you like to proceed [y/n]? y
SFTP server IP: 172.16.254.2
SFTP server port [22]:
User ID: cisco
Password: *****
Download directory: /
.
Transfer completed.
That seemed to work, let's try a wildcard and grab all the files in here
admin:file get tftp CustomAnn/english_united_states/Custom_05001*
Please wait while the system is gathering files info ...done.
Sub-directories were not traversed.
Number of files affected: 5
Total size in Bytes: 132785
Total size in Kbytes: 129.67285
Would you like to proceed [y/n]? y
SFTP server IP: 172.16.254.2
SFTP server port [22]:
User ID: cisco
Password: *****
Download directory: /
.....
Transfer completed.
So, it seems to work for me on my version. I can even play the audio files
back, and they are in fact my custom announcements.
[image: Inline image 1]
On Thu, Apr 21, 2016 at 4:27 AM, Nick <csvoip at googlemail.com> wrote:
> Hi Anthony
>
> Many thanks for your replies on this subject, unfortunately I am unable to
> download the files, did you successfully downlaod a file in your testing.
>
> admin:file get tftp CustomAnn/english_united_kingdom/Custom_05001*
> Please wait while the system is gathering files info ...done.
> Sub-directories were not traversed.
> Number of files affected: 5
> Total size in Bytes: 337601
> Total size in Kbytes: 329.68848
> Would you like to proceed [y/n]? y
> SFTP server IP: 10.19.101.163
> SFTP server port [22]:
> User ID: nick
> Password: *****
> Download directory: /
> /usr/local/platform/conf/fips.cnf (Permission denied)
> admin:
> Regards
>
> Nick
>
>
>
> On 18 April 2016 at 16:06, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Good catch Brian. I did limit the output to only files with "Sample" and
>> "ulaw.wav" in the filename, as I thought Nick was asking about the built-in
>> files and not custom ones he had uploaded.
>>
>> So, I decided to upload a custom announcement, and I found that the file
>> was not in that directory. Instead, the file is renamed, and then placed
>> in the CustomAnn directory.
>>
>> Here is a screenshot of the Announcement Configuration page where I
>> uploaded a WAV file named asdf.wav as an Announcement with name "asdf" to
>> the English United States locale.
>>
>> [image: Inline image 2]
>>
>> Here I am piecing together a SQL query to find my Announcement, and
>> associated file prefix which will come in handy for the "file list"
>> command:
>>
>> admin:run sql select ca.name as announcement, cal.filename as
>> origfilename, ta.name as tftpfilenameprefix, tul.name as locale from
>> customannouncement as ca left join customannouncementlocale as cal on
>> ca.pkid = cal.fkcustomannouncement left join typeannouncements as ta on
>> ca.tkannouncements = ta.enum left join typeuserlocale as tul on
>> cal.tkuserlocale = tul.enum where ca.name = 'asdf'
>> announcement origfilename tftpfilenameprefix locale
>> ============ ============ ================== =====================
>> asdf asdf.wav Custom_05001 English United States
>>
>> admin:
>>
>> Here is the "file list" command, which shows my file with the new name:
>>
>> admin:file list tftp CustomAnn/english_united_states/Custom_05001*
>> Custom_05001.alaw.wav Custom_05001.g729.wav
>> Custom_05001.ulaw.wav Custom_05001.wb.wav
>> Custom_05001.xml
>> dir count = 0, file count = 5
>> admin:
>>
>>
>> And here is how you download that file (or all of them rather):
>>
>> admin:file get tftp CustomAnn/english_united_states/Custom_05001*
>> Please wait while the system is gathering files info ...done.
>> Sub-directories were not traversed.
>> Number of files affected: 5
>> Total size in Bytes: 132785
>> Total size in Kbytes: 129.67285
>> Would you like to proceed [y/n]?
>>
>>
>> Alternatively, you can play it in your browser just to check it quick,
>> like this (I found the wideband one to work for me):
>>
>>
>> http://yourcucm.yourdomain.com:6970/CustomAnn/english_united_states/Custom_05001.wb.wav
>>
>>
>> On Fri, Apr 15, 2016 at 10:55 AM, Brian Meade <bmeade90 at vt.edu> wrote:
>>
>>> What command did you run as Anthony's example was only looking for the
>>> example files?
>>>
>>> Make sure you're just using:
>>> file list tftp english_united_states
>>>
>>> On Fri, Apr 15, 2016 at 11:50 AM, Nick via cisco-voip <
>>> cisco-voip at puck.nether.net> wrote:
>>>
>>>> Hi Anthony
>>>>
>>>> Thanks for the reply, the custome files i uploaded are not stored in
>>>> this location, I can only see the files listed in your example.
>>>>
>>>> Regards
>>>>
>>>> Nick
>>>>
>>>> On 14 April 2016 at 20:46, Anthony Holloway <
>>>> avholloway+cisco-voip at gmail.com> wrote:
>>>>
>>>>> *Inspect*
>>>>>
>>>>> admin:run sql select * from typeannouncementfile where name like
>>>>> '%Sample%'
>>>>> enum ishidden name filename
>>>>> isuserlocale description moniker
>>>>> ==== ======== ======================= =====================
>>>>> ============ ====================================
>>>>> =============================
>>>>> 28 f Welcome Greeting Sample WelcomeSample.wav t
>>>>> Welcome Greeting sample announcement ANN_FILE_WELCOME_GREET_SAMPLE
>>>>> 29 f Wait In Queue Sample WaitInQueueSample.wav t
>>>>> Wait In Queue sample announcement ANN_FILE_WAIT_IN_QUEUE_SAMPLE
>>>>>
>>>>> *Identify*
>>>>>
>>>>> admin:file list tftp english_united_states/*Sample*ulaw.wav
>>>>> WaitInQueueSample.ulaw.wav WelcomeSample.ulaw.wav
>>>>> dir count = 0, file count = 2
>>>>>
>>>>> dir count = 0, file count = 12
>>>>>
>>>>> *Download*
>>>>>
>>>>> admin:file get tftp english_united_states/*Sample*ulaw.wav
>>>>> Please wait while the system is gathering files info ...done.
>>>>> Sub-directories were not traversed.
>>>>> Number of files affected: 2
>>>>> Total size in Bytes: 127162
>>>>> Total size in Kbytes: 124.18164
>>>>> Would you like to proceed [y/n]?
>>>>>
>>>>>
>>>>> On Thu, Apr 14, 2016 at 9:40 AM, Nick via cisco-voip <
>>>>> cisco-voip at puck.nether.net> wrote:
>>>>>
>>>>>> Hi All
>>>>>>
>>>>>> Does anyone know the cli location of the announcement files in CUCM
>>>>>> that are used for call queuing, i need to download them so I can migrate
>>>>>> them to new servers.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Nick
>>>>>>
>>>>>> _______________________________________________
>>>>>> cisco-voip mailing list
>>>>>> cisco-voip at puck.nether.net
>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>
>>>>>>
>>>>>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>
>
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