[cisco-voip] CUIC Reports
norm.nicholson at kitchener.ca
norm.nicholson at kitchener.ca
Thu Apr 21 18:04:31 EDT 2016
I have a queue that allows callers to press 1, 2 or 3 to direct them to other queues. Is there a way to track how many times 1, 2 or 3 is pressed.
Thanks
Norm Nicholson
Telecom Analyst
City of Kitchener
(519) 741-2200 x 7000
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