[cisco-voip] CUIC Reports

[James Buchanan]

Hello,

It's not elegant, but you can use a Set Enterprise Data step with each menu
option and set a variable with a particular text value. Then, you could use
the Call Custom Variables report to report against these options.

Not pretty, but gets the job done.

Thanks,
James

On Thu, Apr 21, 2016 at 6:04 PM, <norm.nicholson at kitchener.ca> wrote:

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> I have a queue  that allows callers to press 1, 2 or 3 to direct them to
> other queues. Is there a way to track how many times 1, 2 or 3 is pressed.
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> Thanks
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> *Norm Nicholson*
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> *Telecom Analyst*
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> *City of Kitchener*
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> *(519) 741-2200 x 7000 <%28519%29%20741-2200%20x%207000>*
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> _______________________________________________
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