[cisco-voip] Jabber support for Extension Mobility - Any other Solutions out there
Max Harmony
bmaxim88 at gmail.com
Tue Aug 2 10:54:30 EDT 2016
Thanks Matt, that's what I figured but my customer does not want to fire up
IPC with EM for the remote users
On Tue, Aug 2, 2016 at 10:43 AM, Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:
> It is not on any roadmap I have seen and I saw a number at Cisco Live. We
> have the same issue and have to have our CCX employees use IPC when remote.
>
>
>
> You can either solely use Jabber as a softphone (and only one jabber
> device type) and no hard phone or you have to use IPC with EM and the
> Deskphone with EM.
>
>
>
>
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
> Network Engineer
> Direct Voice: 443.541.1518
>
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>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Max Harmony
> *Sent:* Tuesday, August 2, 2016 10:36 AM
> *To:* Cisco VOIP <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Jabber support for Extension Mobility - Any other
> Solutions out there
>
>
>
> Hi All,
>
>
>
> I have remote UCCX agents that are using Jabber when they are remote,
> meanwhile in the office, they have shared 8945 IP Phones
>
>
>
> Jabber is associated to UCCX End user
>
>
>
> We would like to setup Extension Mobility so users can login when they are
> in the office, and at home login to Jabber
>
>
>
> Problem:
>
> 1- Jabber does not support Extension Mobility
>
> 2- Cisco does not support multiple devices/not shared lines
>
>
>
> Customer does not want to use IP communicator, so we are stuck with Jabber
>
>
>
> Has anyone got feed back from the Cisco BU about this requirement, if
> Jabber is going to be the future does anyone know of a work around?
>
>
>
>
>
> Appreciate your feedback
>
>
> *******************************************
>
>
>
>
>
> --
>
> --
> Grace Maximuangu
>
>
>
> CloudPOP/InvictaCloud
>
> www.cloudpop.com
>
>
>
> *“Go beyond your limits, push yourself, be the best you can be.*
>
> *Experience new cultures, broaden your horizons, stay connected.”*
>
>
>
--
--
Grace Maximuangu
CloudPOP/InvictaCloud
www.cloudpop.com
*“Go beyond your limits, push yourself, be the best you can be.*
*Experience new cultures, broaden your horizons, stay connected.”*
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