[cisco-voip] Expressways and second call back???

[Ed Leatherman]

There is a defect/enhancement request around it also:
CSCut26355

Thanks for the tip about whitelisting the recording server Patrick

On Thu, Aug 11, 2016 at 6:31 AM, Patrick Robitaille <
Patrick.Robitaille at aqr.com> wrote:

> We had the same issue and it's related to call recording.  You can
> whitelist the recorder servers in the Expressway (Core I think),  and
> recording will work sometimes but not always.  If you try this, you need to
> enter separate entries for both the hostname and IP of each Recorder Server.
>
> Officially recording via MRA isn't supported yet.  Fix for us was to
> disable recording config for just the line appearance on MRA Phone and
> Mobile Jabber - TCT, BOT, TAB.  Internal desktop Jabber should work - CSF.
>
>
> Patrick Robitaille
> AQR Capital Management
> O: (203) 742-3797 | C: (203) 914-9572
>
>
> On Aug 8, 2016, at 4:25 PM, Ed Leatherman <ealeatherman at gmail.com<mailto:
> ealeatherman at gmail.com>> wrote:
>
> Scott,
>
> Are you doing call recording on the line? I ran into a very very similar
> thing setting up MRA this weekend, it turned out that my DN was setup for
> call recording, and the mystery call was a SIP INVITE from CUCM trying to
> get jabber to send media to the call recorder. I don't have it fixed yet
> (other than to disable recording)
>
> On Mon, Aug 8, 2016 at 12:04 PM, Matthew Loraditch <MLoraditch@
> heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
> EM is technically not supported so I’d want to know if that happens on a
> phone that is hardcoded with those dns and such.
>
> Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
> Network Engineer
> Direct Voice: 443.541.1518<tel:443.541.1518>
>
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> From: cisco-voip [mailto:cisco-voip-bounces at http://puck.nether.net<mailto:
> cisco-voip-bounces at puck.nether.net>] On Behalf Of Scott Voll
> Sent: Monday, August 8, 2016 11:57 AM
> To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Subject: [cisco-voip] Expressways and second call back???
>
> so we are just starting our pilot / testing of Expressways.
>
> we have a 8861 phone.  It authenticates to Expressways.  we then log into
> extension Mobility.  if we log in with a simple DN User it works fine.
>
> if we log in with one of our profiles, that have Jabber, SNR, different
> device profiles, etc we end up with a second call, calling in just after
> the call connects or receiving a call just after it connects.  soon as we
> try to answer it, it goes away.  go back to the original call and it comes
> back and just keeps ringing.
>
> Anyone seen anything like this? CM 10.5.  expressways 8.7
>
> TIA
>
> Scott
>
>
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> --
> Ed Leatherman
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-- 
Ed Leatherman
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