[cisco-voip] Finesse IP Phone Agent (FIPPA)

[James Buchanan]

Hello,

Ugly according to the one customer I tried it with. Their complain was that
there were too many pop-ups from it. For example, it was next to impossible
to make an outbound call without first going Not Ready. You could exit all
the pop-ups, but they'd come right back. Now, if that's what you really
want from Finesse, it's perfectly fine. All the Reason Codes and Wrap Up
codes work the way you'd expect. Like I said, it was just the excess of
pop-ups for that one customer.

Also, I ended up having to associate the phones with the Application User I
created for FIPPA (and you must give it its own Application User). If you
don't, you end up with a weird error message at the end of every call.

Thanks,

James

On Thu, Aug 11, 2016 at 12:26 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
wrote:

> Has anyone used the Finesse IP Phone Agent yet?  Good, bad, ugly?  Does it
> look and feel similar to legacy IPPA?
>
> Thanks!
>
> -E
>
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