[cisco-voip] Finesse IP Phone Agent (FIPPA)

[Erick Wellnitz]

I wouldn't be considering it under normal circumstances.

I have a customer that provides telephony services to a third party on prem
with no PC connectivity to the customer's network.

On Aug 11, 2016 10:30 AM, "James Buchanan" <james.buchanan2 at gmail.com>
wrote:

> Hello,
>
> Ugly according to the one customer I tried it with. Their complain was
> that there were too many pop-ups from it. For example, it was next to
> impossible to make an outbound call without first going Not Ready. You
> could exit all the pop-ups, but they'd come right back. Now, if that's what
> you really want from Finesse, it's perfectly fine. All the Reason Codes and
> Wrap Up codes work the way you'd expect. Like I said, it was just the
> excess of pop-ups for that one customer.
>
> Also, I ended up having to associate the phones with the Application User
> I created for FIPPA (and you must give it its own Application User). If you
> don't, you end up with a weird error message at the end of every call.
>
> Thanks,
>
> James
>
> On Thu, Aug 11, 2016 at 12:26 PM, Erick Wellnitz <ewellnitzvoip at gmail.com>
> wrote:
>
>> Has anyone used the Finesse IP Phone Agent yet?  Good, bad, ugly?  Does
>> it look and feel similar to legacy IPPA?
>>
>> Thanks!
>>
>> -E
>>
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>>
>>
>
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