[cisco-voip] Call Recording with CUCM9.1

[Ryan Huff]

Cisco MediaSense is a great (and admittedly, simple) option for BIB recording; just need to purchase the RTU and put it on some virtual hardware.

Sent from my iPhone

On Dec 1, 2016, at 9:17 AM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

You're probably much better using BIB(built-in bridge)-based/network recording instead.  It uses the Built-in-bridge of the phones to send duplicate RTP streams to a recording server.  Most recording servers out there now prefer this method.

It's technically possible to route the span sessions over the WAN.  ERSPAN on your switches would make this a lot easier but I'd really recommend getting away from that type of setup.

On Thu, Dec 1, 2016 at 6:24 AM, Michel L. M. B. Perez <michelmbperez at gmail.com<mailto:michelmbperez at gmail.com>> wrote:
Hi guys,

I never did that, so that´s why i am asking for all entire list here. Is it possible to record calls over WAN using CUCM?

Today, my scenario is (branches):
I have one (old) machine doing the recording of the calls in all branch sites, all Phones that needs to be recorded are using a span session on the switches of Branches, the traffic is routed to the Recorder monitor port.
I have the same situation in all sites, HQ and Branches.

My desire is to have here just one call recorder over my Vmware infrastructure, and all of this recorded calls being rotued over IP of the virtualized machine.

I was reading this document: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsgd-712-cm/fsmr.html#wp1048991

Do you think that this is possible?

Kr.,
--
Michel Perez
Skype: michelmbperez
michelmbperez at gmail.com<mailto:michelmbperez at gmail.com>
http://br.linkedin.com/in/michelmbperez

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