[cisco-voip] UCCX Alerting on Partial Service

[Lelio Fulgenzi]

unnoticed? or unfixed?




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Lelio Fulgenzi, B.A.
Senior Analyst, Network Infrastructure
Computing and Communications Services (CCS)
University of Guelph

519-824-4120 Ext 56354
lelio at uoguelph.ca
www.uoguelph.ca/ccs
Room 037, Animal Science and Nutrition Building
Guelph, Ontario, N1G 2W1


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From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Anthony Holloway <avholloway+cisco-voip at gmail.com>
Sent: Wednesday, December 21, 2016 2:52 PM
To: Cisco VoIP Group
Subject: [cisco-voip] UCCX Alerting on Partial Service

I was recently asked about generated email alerts when the CTI Ports or CTI Route Points go unregistered.  It turns out that there is very little documentation around this, but a few support forum posts, which suggest that it was possible at some point in time.

Apparently no one is using this feature, because it doesn't work, and hasn't for some time (at least since version 10.6 was released, possibly earlier), and there is now an enhancement defect to have this feature brought back.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc52404

I find it interesting that something like this can go unnoticed for even a single release of software.
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