[cisco-voip] UCCX Alerting on Partial Service

[Anthony Holloway]

RTMT Custom Alert.  I was actually trying to use the Syslog Match feature,
where you type in partial strings to match on, and then have RTMT generate
an email alert.

On Wed, Dec 21, 2016 at 2:04 PM, Brian V <bvanbens at gmail.com> wrote:

> I agree.  Thanks for sharing the bug.
>
> Are you referring to the standard RTMT alerts in UCCX or something else ?
>
> On 12/21/2016 1:52 PM, Anthony Holloway wrote:
>
> I was recently asked about generated email alerts when the CTI Ports or
> CTI Route Points go unregistered.  It turns out that there is very little
> documentation around this, but a few support forum posts, which suggest
> that it was possible at some point in time.
>
> Apparently no one is using this feature, because it doesn't work, and
> hasn't for some time (at least since version 10.6 was released, possibly
> earlier), and there is now an enhancement defect to have this feature
> brought back.
>
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc52404
>
> I find it interesting that something like this can go unnoticed for even a
> single release of software.
>
>
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