[cisco-voip] UCCX Alerting on Partial Service

[Anthony Holloway]

I already know how to login and scrape web pages from UCCX.  I even tweeted
about it once.

https://twitter.com/avholloway45633/status/647450649353846784

On Wed, Dec 21, 2016 at 3:05 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> there should be a way to monitor for specific ports that unregister. but
> that doesn't cover all instances.
>
>
> you should be able to use a web monitoring system (or even something like
> curl) that grabs a page and scans for text. if it sees the word "partial",
> it sends off an email alert.
>
>
> i know you can use userID/password with curl, but i'm not sure that uccx
> provides a direct URL that you can go to.
>
>
> but the bottom line is, something is missing here.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst, Network Infrastructure
> Computing and Communications Services (CCS)
> University of Guelph
>
> 519-824-4120 Ext 56354 <(519)%20824-4120>
> lelio at uoguelph.ca
> www.uoguelph.ca/ccs
> Room 037, Animal Science and Nutrition Building
> Guelph, Ontario, N1G 2W1
>
>
>
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Wednesday, December 21, 2016 3:53 PM
> *To:* Brian Meade
> *Cc:* Cisco VoIP Group
> *Subject:* Re: [cisco-voip] UCCX Alerting on Partial Service
>
> I was specifically looking for the following
>
> "A number of CTI ports are OOS
> <https://supportforums.cisco.com/discussion/11776291/alerting-partial-serviceout-service>
> "
>
> On Wed, Dec 21, 2016 at 2:30 PM, Brian Meade <bmeade90 at vt.edu> wrote:
>
>> We were trying to do this with syslog but it was really noisy trying to
>> filter every time subsystems went it to partial service for a second on
>> script and prompt uploads.
>>
>> On Wed, Dec 21, 2016 at 2:52 PM, Anthony Holloway <
>> avholloway+cisco-voip at gmail.com> wrote:
>>
>>> I was recently asked about generated email alerts when the CTI Ports or
>>> CTI Route Points go unregistered.  It turns out that there is very little
>>> documentation around this, but a few support forum posts, which suggest
>>> that it was possible at some point in time.
>>>
>>> Apparently no one is using this feature, because it doesn't work, and
>>> hasn't for some time (at least since version 10.6 was released, possibly
>>> earlier), and there is now an enhancement defect to have this feature
>>> brought back.
>>>
>>> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc52404
>>>
>>> I find it interesting that something like this can go unnoticed for even
>>> a single release of software.
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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