[cisco-voip] Finesse API Get Users State

[Ryan Burtch]

All,

IS there a way to get all the names and agent states of all agents
currently logged into Finesse?


I have pulled been able to pull ALL the agents that have used finesse via
GEThttp://<server>/finesse/api/Users/
<http://10.36.41.25/finesse/api/Users/>, but I would like to pull only
certain user states like Not Ready, Ready, Talking, etc

Do you know how I could accomplish that?





Sincerely,

Ryan Burtch
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